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Deaf Ride-Hailing Driver Sues Police After Alleged Assault Cover-Up

Claims officers seized his phone and erased key evidence.

Emma Win by Emma Win
July 28, 2026
in World
Reading Time: 2 mins read
Deaf Ride-Hailing Driver Sues Police After Alleged Assault Cover-Up
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Malaysia Deaf Driver Takes Legal Action

A deaf ride-hailing driver in Malaysia has filed a civil lawsuit against the police and the government after claiming officers mishandled his assault case.

The legal action comes nearly two years after he was allegedly punched while picking up passengers outside the St Regis Hotel in Kuala Lumpur. The driver, 48-year-old Ong Ing Keong, said police later pressured him to withdraw his report and delete important video evidence instead of properly investigating the incident.

Photo credit: Bernama

Assault Caught on Dashboard Camera

According to Ong, the incident happened while his passengers were getting into his vehicle. Several people reportedly told him to move his car. As he prepared to drive away, a security escort dressed in plain clothes allegedly reached through the open driver’s window and punched him in the face without warning.

The attack reportedly left Ong with facial pain, bruising beneath his upper lip, and other soft tissue injuries. The entire incident was recorded by his dashboard camera. Ong later visited Travers police station to file a report before seeking medical treatment at a hospital.

Screengrab of the video

Police Allegedly Pressured Him

After returning to the police station, Ong claimed officers took away his mobile phone and refused to return it unless he withdrew his police report and deleted the dashboard camera footage. As a deaf person, Ong said losing his phone meant he was unable to communicate properly for several hours.

He also claimed police did not provide a sign language interpreter or any communication support during the reporting process. According to Ong, one officer encouraged him to settle the matter by accepting RM800 in compensation from the security escort. Although he initially agreed because he feared losing his phone permanently, Ong informed police the following day that he wanted the investigation to continue.

Screengrab of the video

Civil Suit Targets Police And Government

The security escort later pleaded guilty to voluntarily causing hurt and was fined RM1,000 or sentenced to 20 days in jail if the fine was not paid. On Jul. 10, 2026, Ong filed a civil suit in the Malaysia High Court against the security escort, the police officer involved, the Kuala Lumpur police chief, the inspector-general of police, and the Malaysian government.

Ong alleged that the officer abused his public position by trying to pressure him into withdrawing his complaint. He also accused the police of failing to provide proper communication assistance for a deaf complainant and failing to investigate the assault properly. The High Court is scheduled to hear the case on Aug. 12.

Watch the video here:

More from Wake Up Singapore:

E-Hailing Driver Spends One Hour Returning RM300 Left Behind by Passenger

Lorry Driver Gets Ten Thousand Ringgit Reward After Saving Twenty One Passengers

“I Just Keep Going”: Malaysian e-Hailing Driver With Cerebral Palsy Gains Online Attention

 

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