Horror Unfolds at JFK Baggage Carousel
On 14 July, just as passengers of Virgin Atlantic flight VS009 were waiting at the baggage carousel for their luggage, a foul smell hit the air. What followed was the sight of multiple luggages covered in a brown slude, exuding what was described to be a ‘horrid stench.’ Many claimed that the mysterious muck smelled unmistakably of human waste.
Videos of the incident spread online promptly, on TikTok and X, showing the many bags drenched in liquid splatters.
A now-viral TikTok video by user @/sosafoods spurred disgust and speculation in the comments section.
Most users, including the people affected, were convinced that waste from the aircraft’s lavatories had somehow leaked onto their luggage during transit.
Passengers Left in the Dark
Frustrated flyers alleged there was no announcement, no assistance, and no supplies provided to handle the biohazard-like situation.
Some passengers reported that even children’s belongings were contaminated, and that airport staff declined to provide wipes or replacement bags, instead directing customers to email Virgin Atlantic’s support team.
One user wrote that the experience was so shocking it left them in disbelief. Many claimed their clothing was destroyed, and expressed anger at the lack of immediate support or clarity at the scene.
Virgin Atlantic Responds to Viral Uproar
As the videos gained attention, Virgin Atlantic released a statement denying the cause stemmed from the plane itself. According to the airline, the contamination occurred due to a mechanical failure in JFK’s baggage handling system, where a burst grease pipe leaked onto a limited number of suitcases.

The airline clarified that the substance was not human excrement, contrary to what many assumed based on the smell and appearance. Virgin Atlantic stated that all affected passengers had been informed and given guidance on cleaning procedures. Customers were also offered the option of professional decontamination services and compensation for damaged belongings.
“We sincerely apologise for the inconvenience caused,” the airline noted, emphasizing their cooperation with JFK authorities to investigate the failure and prevent future incidents.
Routine Procedures Under Scrutiny
The airline maintained that authorized ground crews securely store and empty aircraft lavatory waste in sealed tanks, but the strong odor and disturbing visuals left many passengers unconvinced.
Experts stated that airlines never release toilet waste mid-flight or on the tarmac, and they pointed to a likely maintenance failure at the terminal as the real cause.
The incident comes amid heightened passenger concerns over baggage safety and hygiene, raising fresh questions about airport maintenance protocols and crisis communication.
Online Reactions Highlight Widespread Alarm
The incident has since sparked debates online about travel safety, airline accountability, and airport infrastructure.
Comments ranged from disbelief to outrage, with many travelers declaring they would now consider shrink-wrapping their luggage or avoiding certain routes altogether.
As of now, JFK Airport has not issued a public statement, leaving Virgin Atlantic to manage the backlash alone.
Watch the video here:
@sosafoods It was the worst thing I’ve ever smelled in my life. They didn’t even tell us!!! @VirginAtlantic
More from Wake Up Singapore:-
British Airways Flight Attendant Found Dancing Naked in Lavatory, Arrested for Suspected Drug Use
Woman Removed from São Paulo–New York Flight After Trying to Enter Cockpit Over Flight Delay
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