A foreign tourist was impressed by the unexpected care shown to passengers at an airport in Malaysia. Her video, which went viral on TikTok, shows airport staff rushing to hand out umbrellas to passengers as the rain began to fall so that they wouldn’t get wet. She said she had never seen such a scene at any airport in Europe. And this small initiative has won the hearts of netizens.
Caring for Passengers
The clip shows that even in heavy rain, staff were standing on the wet runway and handing out umbrellas to passengers. As a result, whether it was a family with children or a passenger carrying multiple bags, everyone was able to move on to the plane with ease.
Moreover, this service is especially used in remote bay areas where there are no aerobridges. According to the tourist, such small initiatives highlight the humanity of a country. That’s why the video quickly caught people’s attention.
Praise on Social Media
The video went viral and received millions of views immediately after it was released. Many Malaysians commented that they see this hospitality as the identity of the country.
Some said that Malaysians are generally caring and helpful—that’s why foreigners feel comfortable coming here. Many also mentioned that umbrellas are always provided in remote bay operations.
Commentators saw this as a reflection of the country’s humanitarian values.
Positive Response from Tourists
The tourist said in her video that such an initiative in Malaysia is rarely seen in Europe. Although the matter is small, it proves the country’s sincerity towards passengers. She thanked Malaysia and said that such behavior really impressed her.
As a result, the video has made the country’s image more positive. In addition, many commented that such caring behavior is what sets Malaysia apart.
Watch the video here.
@margitdob We all got umbrellas, no one cares about passengers like that in Europe. I will miss you Malaysia 🇲🇾 travel#podroze#malezja#asia#world
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