After receiving criticism over service standards, food quality, and pricing at one of his outlets, the owner of Shami Banana Leaf took to TikTok to address the complaints directly and explain the steps he has taken to improve the situation. The video, shared on 19 June by @shamibananaleaf, showed owner Murali reading out several harsh … Continue reading Shami Banana Leaf Owner’s Honest Response To Complaints Wins Customers’ Praise