Ms Li Fang Wee, a Certis Cisco security officer deployed at Terminal 4 in Changi Airport, was widely praised for her stellar customer service after a post about a traveller’s experience with her went viral on LinkedIn. Yasmine Khater’s LinkedIn Post Yasmine Khater, who describes herself as “Head Persuasive Story and Sales Coach”, published a … Continue reading Certis Cisco officer at Changi Airport Terminal 4 praised for “out-of the box” thinking and going the extra mile for travellers